New shop
Cool Route Docs
Field-service software for HVAC shops — how owners, admins, and technicians use Cool Route every day.
This is the public user guide for Cool Route. It is written for people who run and work in HVAC shops — not for software engineers.
- Marketing site: coolroute.app
- Product (login and field app): app.coolroute.app
Where to start
Section titled “Where to start”Owner / Admin
Field technician
Working without signal
What Cool Route is
Section titled “What Cool Route is”Cool Route is one app for the office and the truck: dispatch, routing, job notes, estimates, invoices, van stock, and per-seat billing. Each company only sees its own customers and jobs.
If you are looking at a Demo HVAC Co company, that is sample data used for product demos — not a public login. Do not share demo passwords in this guide or with customers.